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What's free and what needs Pro?
Items and lessons tagged Free can be practiced and graded without an account. Pro items show their scenario to everyone, but checking answers requires Pro or Lifetime Learning. The tag is shown before you start.
Is my progress saved if I don't sign up?
Yes, on the device and browser you used. Your answers are graded and stored on our server under an anonymous token kept in your browser. Create a free account to keep progress across devices; your guest progress moves over automatically after you confirm your email and sign in.
Why was my balanced entry marked wrong?
Balanced is necessary but not sufficient. The grader also checks the accounts used, which side each is on, the exact amounts, and the date. The feedback points to the line that's wrong without giving away the full answer.
Do you accept answers that are a cent off?
No, unless the task explicitly states a rounding allowance. Bookkeeping is exact; exercises state any rounding rule they use.
How do hints and solutions affect my score?
Hints start with the smallest useful clue. Using a hint or revealing the solution doesn't stop you from solving the item, but mastery requires solving it without help on the first attempt or on a later day.
How are streaks counted?
The study streak counts consecutive days, in your account's timezone, with at least one correct answer. The correct-answer streak counts correct submissions in a row. They're shown separately on the dashboard.
How does spaced review work?
After you solve an item, it returns for review after 1 day, then 3, 7, 14, 30 and 60 days as long as you keep getting it right. A wrong answer resets it to 1 day.
When does the daily challenge change?
At midnight UTC. Everyone gets the same three items that day.
How do I cancel a subscription?
Go to Account → Billing and choose “Manage billing”. You can cancel there; access continues until the end of the paid period.
Can I get a refund?
See the refund policy page for the current terms. Contact us through the contact form with the email on your account.
What does Lifetime Learning include?
Perpetual access to the self-study lessons, simulators, projects, quizzes, interview prep, downloads, and eligible certificates as described in the terms. It does not include the AI tutor, which is a separate monthly add-on.
How many AI tutor requests do I get?
Pro and the Lifetime AI add-on include up to 100 tutor requests per calendar month (UTC). Unused requests don't roll over. Failed requests caused by our systems aren't counted.
How do I earn a certificate?
Complete the required lessons and pass the unassisted Bookkeeping Fundamentals final assessment with at least 80%. Certificates are issued only after our server confirms both. They are certificates of completion, not professional credentials.
Can employers verify my certificate?
Each certificate has an unguessable verification link. Public verification is off by default; you can turn it on for a certificate in your Certificates page.
I forgot my password.
Use “Forgot your password?” on the login page. The reset link expires after 30 minutes and works once.
I didn't get the confirmation email.
Check spam, then try logging in — we'll send a fresh link if your email isn't confirmed yet. Links expire after 1 hour.
How do I delete my account or export my data?
Go to Account → Privacy & data. You can download your data as JSON or CSV, reset course progress, or delete your account.
Can I use this for my real business books?
No. The simulators are teaching tools, not accounting software. Never enter real client, customer, or employer financial records.
Does this cover my country's rules?
Lessons teach introductory US-style accrual bookkeeping in US dollars. Payroll and sales tax lessons use fictional, stated rates. Real tax rules vary; check official guidance or a qualified professional.
I found a mistake in an exercise.
Please tell us through the contact form with the exercise title. Every item is automatically validated, but we fix any reported problem quickly.
Can I use the site with a keyboard or screen reader?
Yes. All controls are standard form elements with labels, feedback is announced, and there's a skip link on every page. See the accessibility statement, and contact us if anything gets in your way.
Can I use this with a class or team?
Yes. Send a request from the Teams or Educators page. Our team sets up group access manually after reviewing the request.