Legal
Refunds and cancellations
Draft — pending business details
Cancelling
You can cancel a Pro subscription or the AI add-on at any time in Account → Billing. Cancellation stops the next renewal; you keep access until the end of the period you've paid for.
Refund requests
Send refund requests through the contact form (topic “Billing”) from the email on your account. Each request is reviewed individually. The final refund terms, including any time window, will be published here before paid plans open to the public.
What happens after a refund
If a Lifetime Learning payment is refunded, Lifetime access ends. If a subscription payment is refunded, access follows the subscription's status in Stripe. Certificates already earned stay valid unless they were obtained through misuse.
Your rights under local consumer law are not affected.